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(OUTSIDE WEBINAR, Complimentary free, Lunchtime, no CE) BECKERS - Using Interaction Data to Improve Patient Experience + Care
Patient-provider interactions occur over a variety of voice and digital touchpoints — phone calls, emails, social media, texts and more. For providers striving to deliver "always on" care, these interactions contain a treasure trove of insights and potential for automation. How can providers use this data to improve future interactions? How does that data also benefit the employee experience? In this session, you'll learn:
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This is a free webinar! Registration will give you the (HQI) link to finish your registration and get your free link.
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