(WEBINAR, Complimentary free, no CE)
Hospital Quality Institute (HQI) - 
Collaborative High Reliability: A New Scientific Standard for Healthcare

This webinar will answer: What is high reliability? What is just culture? How do we know it’s working? K. Scott Griffith will describe the world’s first independently audited, high reliability standard ‒ Collaborative High Reliability® and it’s building block, Collaborative Just Culture®. These ground-breaking new standards have been developed over decades of work in high-consequence industries – including aviation, healthcare, railroads, emergency medical services, firefighting, law enforcement, and energy. The main building blocks of this evidence-based approach are:

• A voluntary reporting program comprising management, employees, labor associations and regulators that encourages reporting risks without fear of losing your job or accreditation. This collaborative approach to finding solutions rather than assigning blame is exemplified by the program Scott developed in the 1990s: the U.S. airline industry’s highly successful Aviation Safety Action Program, which has been a dominant contributor to the 95% reduction the fatal accident rate over the past three decades.
• Combining engineering and behavioral sciences with legal and ethical systems of justice to guide human resources departments and professional boards to a more consistent response to human behaviors.
• Following ISO 9001 and quality management principles that require organizations to “document, monitor, and measure” what works.
• Most important, aligning all activities into a reliability management system, eliminating what doesn’t work and developing processes, programs, and systems into an integrated whole.
• A key component of this success is independent assessment by DNV Healthcare, a third-party accreditation body required to achieve qualification standards on a two-year, periodic schedule.

During his presentation he’ll offer proven methods to help leaders build resilience and reliability into healthcare organizations.

NOTE:  This is NOT one of our COLLABORATIVE webinars.  CEs they are offering are for CHPSO members, but we can participate in the content for our own educational benefit.  

This is a free webinar!  Registration will give you the (HQI) link to finish your registration and get your free link.